Best Sellers
Wholesale Policy & Common Questions
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Q: Where do you ship from?
A: We ship directly from our factory warehouse in China. By shipping directly to you, we cut out the middlemen and retail markups, allowing us to offer you wholesale prices on single items.
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Q: How long does shipping take?
A: USA/UK/Germany: 6-12 business days.
Canada/Australia: 8-15 business days.
Note: Tracking numbers are provided for all orders. -
Q: Do I need to pay for customs duties or taxes?
A: No, we cover all fees. We use a premium DDP (Delivered Duty Paid) shipping service. This means we handle the customs clearance and pay all import duties and taxes on our end before the package reaches you. The price you see at checkout is the final price—no hidden fees upon delivery.
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Q: Are these official Storz & Bickel parts?
A: No, these are high-quality aftermarket accessories manufactured by our own factory. They are precision-engineered to be 100% compatible with Volcano, Mighty, and Crafty devices, but at a fraction of the cost.
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Q: What is your return policy?
A: All Sales Are Final. Due to our ultra-low wholesale pricing and the personal hygiene nature of vapor accessories, we do not accept returns or exchanges. Please double-check your device compatibility before ordering.
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Q: What if I receive a broken item?
A: While we don't accept returns for "change of mind," we stand by our quality. If an item arrives damaged (e.g., broken glass), please contact us via WhatsApp within 48 hours with a photo, and we will reship it or refund you immediately.
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Q: Why do you only accept USDT (Crypto)?
A: To maintain our ultra-low wholesale pricing, we must avoid high transaction fees charged by credit card companies and banks (especially for vape-related accessories). USDT allows us to cut these costs and pass 100% of the savings directly to you. It is also secure, private, and global.
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Q: How do I pay with USDT?
A: It's simple. At checkout, select "USDT Payment." You will see our Wallet Address (TRC20).
Open your crypto app (like Coinbase, Binance, CashApp, or Trust Wallet).
Select "Withdraw" or "Send" USDT.
Scan our QR code or paste our address.
Important: Please ensure you select the TRC20 Network (Tron) for the lowest gas fees. -
Still have questions? Chat with us on WhatsApp!